Privacy Policy

Last updated: 26 July 2026

This Privacy Policy explains how Super Market 42 Kos collects, uses, stores and protects personal information when you visit our website, contact us or place a yacht provisioning order.

1. Who We Are

Data controller: Super Market 42 Kos
Address: Vasileos Georgiou 42, Kos 85300, Greece
Telephone: +30 22420 26015
Mobile / WhatsApp: +30 694 283 6597
Email: supermarket42kos@gmail.com

2. Personal Data We Collect

Depending on how you use our website, we may collect:

  • Your first and last name.
  • Your email address and telephone number.
  • Billing and order information.
  • Yacht name, marina, berth number and delivery instructions.
  • Requested delivery date and time.
  • Products ordered, quantities and order value.
  • Messages, enquiries and special provisioning requests.
  • Technical information, such as IP address, browser type and device information.

3. How We Use Personal Data

We may use personal information to:

  • Process, prepare and deliver yacht provisioning orders.
  • Confirm product availability and possible substitutions.
  • Contact you regarding an order or enquiry.
  • Process payments, refunds and accounting records.
  • Provide customer support.
  • Protect the website against fraud, misuse and security incidents.
  • Comply with tax, accounting and other legal obligations.
  • Improve the operation and usability of our website.

4. Legal Bases for Processing

We process personal information where it is necessary:

  • To take steps at your request or fulfil an order contract.
  • To comply with a legal obligation.
  • For our legitimate interests in operating and protecting our business.
  • With your consent, where consent is legally required.

5. Payments

Payments are processed by the payment provider displayed during checkout. We do not normally receive or store complete payment card details.

6. Who May Receive Your Data

Where necessary, personal information may be shared with trusted providers that help us operate the website and complete your order, including:

  • Website hosting and technical support providers.
  • WooCommerce and related website service providers.
  • Payment processors and financial institutions.
  • Email and communication providers.
  • Staff or delivery personnel preparing and delivering your order.
  • Accountants, professional advisers or public authorities where legally required.

7. International Data Transfers

Some technology providers may process information outside the European Economic Area. Where applicable, appropriate safeguards required by data protection law will be used.

8. How Long We Keep Information

Order, payment and transaction records are retained for the period required by applicable tax, accounting and commercial law.

Enquiries that do not result in an order are retained only for as long as reasonably necessary to respond to and manage the enquiry. Information may be retained for longer where required to resolve a dispute, comply with legal obligations or establish or defend legal claims.

9. Your Data Protection Rights

Subject to applicable law, you may have the right to:

  • Request access to your personal information.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your information.
  • Request restriction of processing.
  • Object to certain processing.
  • Request data portability.
  • Withdraw consent where processing is based on consent.

To exercise your rights, contact: supermarket42kos@gmail.com .

You also have the right to lodge a complaint with the Hellenic Data Protection Authority.

10. Cookies

Our website uses cookies that are necessary for its technical operation, shopping cart and checkout functionality.

Optional analytics, marketing or third-party cookies will be activated only where the required consent has been provided. Further information will be available in our Cookie Policy.

11. Security

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, alteration, loss or disclosure. However, no internet transmission or storage system can be guaranteed to be completely secure.

12. Changes to This Policy

We may update this Privacy Policy when our services, technology or legal obligations change. The latest version will be published on this page with an updated revision date.

13. Contact Us

For questions about this Privacy Policy or the use of your personal information, please contact:

Super Market 42 Kos
Vasileos Georgiou 42, Kos 85300, Greece
Telephone: +30 22420 26015
Mobile / WhatsApp: +30 694 283 6597
Email: supermarket42kos@gmail.com